Shipping policy

Shipping Policy 

Processing Time

Please allow up to 1-3 working days to prepare and ship your order 

UK Delivery

All UK orders will be shipped via Hermes

FREE – 5 - 10 business days

£5.99 – 2 - 5 business days

International Delivery

European Union

£11.99 – 7 to 15 business days (tracked delivery) 

International - Rest of the World

£25.99 – 9 to 17 business days

 

*Please Note*

Tracked international delivery - These given timeframes for international delivery are not guaranteed and should only be used as a guideline. Depending on your country’s customs, there may be delays so please allow up to 21 business days for your order to arrive. If it has not arrived within 21 days, please contact us at info@alsayla.com and we will look into this.

Worldwide – As we are unable to track your order, we shall not be held liable for any delays caused by Royal Mail or held responsible for the rare occurrence of an order going missing.

VAT & Custom Charges - We have no control over custom fees or import taxes so we will not be covering any further costs. Any additional prices that may be applied as a result of your country’s regulations must be paid directly by the customer.