Person sitting on a couch with a drink and makeup items, wearing a hijab and beige linen tassel abaya

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FREQUENTLY ASKED QUESTIONS

What is the return policy?

If you’re not fully satisfied, you may return your order within 7 days of delivery. Please ensure the abaya is unworn, in original condition, and free from any signs of wear. Once approved, we’ll issue your refund promptly.

Which Size Should I Choose?

Our abayas are slightly oversized, so sizing mostly depends on height. Some styles may require sizing up or down - details are in the product description. Unsure? Check our sizing chart or email info@alsayla.com for guidance.

When will I recieve my order?

We will work quickly to ship your order as soon as possible. We process orders within 1-2 days. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

How much does shipping cost?

Enjoy free UK delivery on all orders. For international customers, shipping rates will be shown at checkout.

HOW CAN I TRUST THIS WEBSITE?

We understand that trust is important when shopping online. While we are still growing our reviews, you can see real customer feedback on our Instagram and our dedicated Customer Testimonials page.

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